Commercial Garage Door Repair Calgary | 24/7 Emergency Service

Commercial garage door repair is a specialized service involving the diagnosis and repair of sectional overhead doors, rolling steel doors, fire-rated doors, high-speed doors, dock levelers, and industrial door operators used in warehouses, loading docks, manufacturing facilities, and commercial buildings. At Calgary Garage Door Fix, we provide same-day and 24/7 emergency commercial door repair across Calgary, Airdrie, Cochrane, Chestermere, and Okotoks. When your bay door fails, your business stops—call (403) 990-9536 and we’ll dispatch a commercial technician immediately.

Commercial doors differ fundamentally from residential systems. They’re engineered for heavier weights (400–2,200+ lbs), higher cycle counts (15–60+ cycles per hour vs. 3–5 for residential), and continuous-duty operation. They require operators with industrial motors, heavy-gauge hardware, and safety systems that meet UL 325 commercial standards. Our technicians are trained on these systems and carry commercial-grade parts for on-site repairs.

Commercial Garage Door Repair

Commercial Door Services We Provide

Service Door Types Response Time
Emergency Repair
All commercial doors
24/7 — Often within 90 minutes
Spring Replacement
Sectional, rolling steel (50,000–100,000 cycle springs)
Same-day
Cable & Drum Repair
All overhead doors (7×19 aircraft cable, commercial drums)
Same-day
Operator/Opener Repair
Jackshaft, jackshaft w/hoist, trolley (1/2–2 HP)
Same-day
Circuit Board Replacement
LiftMaster, Micanan, Manaras, Linear operators
Same-day (common boards in stock)
Safety Device Service
UL 325 monitored photocells, sensing edges
Same-day
Panel Replacement
Sectional overhead doors
1-3 days (parts dependent)
Track & Roller Repair
2″ and 3″ track systems, commercial rollers
Same-day
Dock Leveler Repair
Mechanical, hydraulic, air-powered
1-3 days (parts dependent)
Dock Seal/Shelter Repair
All types
Same-day to 1 week
New Door Installation
All commercial types
Scheduled
Preventive Maintenance
All equipment
Same-day

Commercial pricing: Contact us for a quote. Commercial repairs are priced based on door type, size, parts required, and complexity. We provide transparent quotes before work begins—no hidden fees.

Types of Commercial Doors We Service

Our technicians service all commercial and industrial door systems. Here’s what makes each type unique—and what typically fails:

Fire Rated Doors Calgary
Rolling Steel Doors Calgary

Rolling Steel Doors (Coiling Doors)

Rolling steel doors consist of interlocking steel slats—typically 20-gauge or 22-gauge galvanized steel in flat or crowned profiles—that coil around a barrel assembly above the opening. Available in 2″ or 3″ slat widths. These doors are ideal for security-critical applications because there are no panels that can be forced open.

Specifications: Standard configurations span openings up to 14 feet wide by 14 feet tall. Wind load ratings range from 20 PSF standard to 31 PSF with heavier gauge slats. Steel, aluminum, or stainless steel construction available.

What we repair:

  • Curtain slats – Replace damaged or bent slats without full curtain replacement
  • Endlocks – Riveted to slat ends on every other slat to prevent lateral shifting and curtain wear in guides
  • Bottom bars – Steel angle sections (slotted angles on fire doors) that seal the door at floor level
  • Barrel assemblies – Spring housing and drum that controls curtain tension
  • Guide assemblies – Vertical tracks that keep the curtain aligned during operation
  • Operators – Tubular motors, jackshaft operators, and chain hoist systems

Fire-Rated Doors and Shutters

Fire doors are life-safety equipment required by building codes in openings between fire-rated walls. We service UL-rated fire doors with Class A, B, or C ratings providing 45-minute, 90-minute, or 3-hour fire protection in compliance with NFPA 80 standards.

How fire doors work: Heat-sensing fusible links (typically rated at 165°F) release the door during a fire. Viscous governors control descent speed for smooth, quiet closure. The door seals the opening to contain fire and smoke spread.

What we service:

  • Fusible links – 165°F rated links that must be replaced after activation or testing
  • Viscous governors – Control descent speed; require periodic testing and service
  • Drop-test mechanisms – Enable quarterly testing required by NFPA 80
  • Smoke seals – Optional perimeter seals for smoke compartmentalization
  • Reset mechanisms – Allow door to be returned to operational position after testing

Compliance note: Fire doors require annual inspection and testing per NFPA 80. We perform fire door inspections, drop tests, and provide documentation for your fire safety records.

Sectional Overhead Doors (Commercial)

Commercial sectional doors operate like residential doors but are built for industrial duty. They feature reinforced steel panels (typically 24-gauge or heavier), heavy-duty 3″ track systems (vs. 2″ residential), and high-cycle torsion springs rated for 50,000–100,000 cycles. Standard configurations include standard lift, high lift, vertical lift, and low headroom depending on ceiling clearance and operational requirements.

Common applications: Warehouses, distribution centers, service bays, loading docks, manufacturing facilities.

What we repair: Torsion springs (commercial wire sizes .250″–.312″), lift cables (7×19 galvanized aircraft cable, 3/16″–1/4″ diameter), cable drums (rated 750–1,100 lbs per drum), 11-gauge and 12-gauge commercial hinges, 3″ sealed-bearing rollers, track sections, and safety bottom brackets rated for 2,200 lb doors.

High-Speed / Rapid Doors

High-speed doors open at 24–80 inches per second (compared to 6–12 inches per second for standard commercial doors), minimizing air exchange between climate-controlled zones and reducing energy costs in high-traffic openings. These doors can cycle thousands of times per day.

Common applications: Cold storage, food processing, pharmaceutical facilities, manufacturing clean rooms, busy loading docks, parking structures.

What we service: Fabric roll-up curtains, rigid panel systems, bottom bars, side guides, control systems, safety devices, and high-cycle motors.

Insulated Sectional Doors

For temperature-controlled facilities, insulated commercial doors feature polyurethane or polystyrene core panels with R-values from R-6 to R-17+. Critical for Calgary’s climate where maintaining interior temperatures affects both energy costs and product integrity.

What we repair: Insulated panels (maintaining thermal break), perimeter weatherstripping, bottom seals, and ensuring proper door balance to prevent seal gaps.

Chain Hoist and Manual Doors

Doors operated by chain hoist mechanism rather than electric operators. The hoist connects to a floor-level disconnect chain, allowing personnel to raise or lower the door manually. Common in older facilities, as backup systems, or where power isn’t available.

What we repair: Pocket wheels, chains, chain guards, gear reducers, disconnect mechanisms, and manual locking systems.

Commercial Door Operators We Service

Commercial door operators are industrial motors designed for high-cycle, continuous-duty operation. Unlike residential openers rated for 3–5 cycles per hour, commercial operators handle 15–60+ cycles per hour depending on the application. We service all major commercial operator types and brands.

Liftmaster Commercial operator

Jackshaft Operators

Jackshaft operators mount beside the door and connect directly to the torsion shaft via chain or belt drive. They’re the most common commercial operator type, suitable for sectional doors with standard lift, vertical lift, or high lift track configurations.

Specifications we work with:

  • Motor ratings: 1/2 HP to 2 HP
  • Voltage options: 115V, 230V, 460V, or 575V (single or three-phase)
  • Door weight capacity: 400 lbs to 2,200 lbs depending on model
  • Drive systems: 4L or 5L V-belt primary reduction, #41 or #65 roller chain secondary
  • Duty cycle: Standard-duty (15 cycles/hour) to heavy-duty (60+ cycles/hour)

Trolley Operators

Trolley operators mount to the ceiling and connect to the door via a trolley arm and rail system—similar to residential openers but built for commercial duty. Used on sectional doors with standard lift tracks where headroom allows ceiling mounting.

Features:

  • #410 roller chain drive on 1/2 HP models, heavier chain on larger units
  • Monitored safety circuits for UL 325 compliance
  • On-board receivers holding up to 20 transmitter codes
  • MyQ connectivity options for remote monitoring

Jackshaft with Hoist Operators

These operators include an integrated chain hoist for manual operation during power outages or emergencies. The hoist connects to a floor-level disconnect chain with electrical cut-out feature, allowing personnel to raise or lower the door by hand. Required for many commercial applications where emergency egress is critical.

What We Repair on Commercial Operators

Brake systems: Commercial operators use solenoid-actuated disc or drum brakes to prevent door coasting and maintain position. When brakes fail, doors drift down under their own weight or fail to hold position. We replace brake bands, brake drums, solenoids, and perform brake adjustments.

Circuit boards: Modern commercial operators use solid-state circuit boards to control motor direction, limit positions, safety device monitoring, timer functions, and radio receiver operations. We stock replacement boards for LiftMaster (Logic 5 series), Micanan (Smart 5.0), Manaras, Linear, and other major manufacturers.

Motors and capacitors: Commercial motors experience higher stress due to heavier doors and more frequent cycles. Common failures include capacitor failure (motor hums but won’t start), winding burnout, bearing failure, and thermal overload trips.

Drive components: V-belts, pulleys, roller chains, sprockets, gears, and friction clutches all wear under high-cycle operation. We replace worn components and adjust clutches to protect doors and operators from obstruction damage.

Limit switches: Micro switches with adjustable screw cams control door travel limits. Worn or misadjusted limits cause doors to travel too far or not far enough.

Commercial Safety Systems

Commercial door operators must comply with UL 325 standards for entrapment protection. This standard requires monitored safety devices—if the safety circuit is compromised, the control board must detect the failure and prevent door operation until repaired.

Safety Devices We Install and Repair

Monitored photocells: Infrared transmitter/receiver pairs that detect obstructions in the door opening. Commercial photocells must be “monitored”—the control board continuously checks that both sensors are functioning. If a sensor fails or is disconnected, the door won’t operate (failsafe design).

Photoelectric sensing edges: Rubber sensing edges mounted to the door’s leading edge containing photoelectric sensors. When the edge contacts an obstruction, it triggers door reversal. Used on sectional doors where traditional photocells aren’t practical.

Electro-mechanical safety edges: Pressure-sensitive edges with electrical switches. Contact activates a switch causing the door to reverse. Available for doors up to 14 feet wide (one switch) or wider (two switches).

Safety inertia brakes: Installed on the torsion shaft, these brakes provide bearing support and prevent door free-fall if sudden acceleration occurs (such as spring breakage). Common on commercial sectional door applications.

We diagnose safety system faults, replace sensors, realign photocells, and ensure your safety systems meet UL 325 requirements.

Industries We Serve in Calgary

We understand that different industries have unique requirements for their commercial doors. Here’s how we help Calgary businesses:

Warehouses & Distribution Centers

Calgary’s logistics sector depends on reliable loading dock doors. We service single-bay operations to multi-door distribution facilities throughout Calgary’s industrial parks. Common issues include dock leveler failures, door damage from forklift impacts, and high-cycle wear on springs and operators.

Our approach: Fast response to minimize shipping delays, high-cycle components (50,000+ cycle springs, sealed-bearing rollers), and preventive maintenance programs to reduce unexpected failures.

 

Manufacturing & Industrial Facilities

Production facilities can’t afford door-related downtime. We service doors in manufacturing plants, machine shops, fabrication facilities, and processing plants throughout Calgary’s industrial zones including Foothills Industrial, Highfield, Manchester, and Franklin Industrial.

Our approach: 24/7 emergency service for critical operations, heavy-duty components rated for industrial use, and scheduled maintenance during off-hours to avoid production disruption.


Auto Shops & Service Centers

Automotive service bays need doors that cycle frequently and withstand vehicle traffic. We service independent shops, dealerships, fleet maintenance facilities, and car washes. Car wash environments require stainless steel rollers and corrosion-resistant hardware.

Our approach: High-speed response (every bay hour matters), durable springs and operators rated for frequent cycling, and carwash-grade components where needed.

 

Retail & Commercial Buildings

From back-of-store loading areas to parking garage entries, retail operations need secure, reliable doors. We service shopping centers, standalone retail, and commercial complexes.

Our approach: Minimal disruption to business operations, security-focused repairs, and aesthetic considerations for customer-facing areas.


Cold Storage & Food Processing

Temperature-controlled facilities require doors that maintain seals and operate reliably in extreme conditions. We service food distributors, cold storage warehouses, and food processing plants.

Our approach: Fast service to prevent product loss, insulated door expertise, high-speed door maintenance for frequent access areas, and low-temperature rated weatherstripping that stays flexible to -40°C.

 

Fleet Garages & Municipal Facilities

Transit depots, fire stations, city fleet garages, and public works facilities require doors that function reliably around the clock. We service municipal and government facilities across Calgary.

Our approach: Emergency response for public safety facilities, compliance with safety regulations, and preventive maintenance programs.

 

Parkades & Parking Structures

Parking garage doors face unique challenges: vehicle emissions, temperature extremes, and security requirements. We service residential and commercial parkade doors.

Our approach: Corrosion-resistant components, security system integration, and reliable operation in harsh garage environments.

Common Commercial Door Problems We Repair

Based on thousands of commercial service calls across Calgary, here are the most common issues we encounter:

Broken Torsion Springs

Commercial springs handle significantly more weight and cycles than residential springs. They use heavier wire gauges (.250″–.312+” vs. .207″–.262″ residential) and are rated for 50,000–100,000 cycles. When they fail, the door becomes inoperable. We stock commercial spring sizes for same-day replacement and can upgrade cycle life for high-traffic doors.

Operator Brake Failures
Commercial operators use solenoid-actuated disc or drum brakes. Brake failures cause doors to drift down under their own weight or fail to hold position during stops. Symptoms include the door “creeping” down when stopped or failing to stay in partial-open positions. We replace brake bands, drums, and solenoids and adjust brake tension.
Circuit Board Failures
Solid-state circuit boards control all operator functions. Board failures cause symptoms including unresponsive controls, erratic operation, failure to reverse on obstruction, limit switch errors, and communication failures with safety devices. We carry replacement boards for LiftMaster, Micanan, Manaras, and Linear operators.

Damaged Panels & Sections

Forklift impacts, truck strikes, and general wear damage door panels. We can often replace individual sections rather than the entire door, saving significant cost.
Operator/Motor Failures

Commercial operators run more frequently and under heavier loads. We repair and replace chain hoist operators, jackshaft motors, trolley operators, and control systems from all major manufacturers.
Cable & Drum Issues

Frayed cables (individual wire strands breaking, usually near the drum or bottom bracket), cables jumping off drums, and worn drum grooves cause doors to operate unevenly or jam. Commercial doors use heavier cables (3/16″–1/4″ diameter, 7×19 construction) and drums rated for 750–1,100+ lbs per drum. We inspect the entire lift system and replace components as needed.
Track Damage & Misalignment

Forklift impacts, settling, and wear can damage or misalign tracks. Commercial doors use 3″ radius track (vs. 2″ residential), and damage causes binding, noise, and uneven operation. We straighten, repair, or replace track sections.

Dock Leveler Failures

Hydraulic leaks, lip malfunctions, hold-down failures, and deck damage are common dock leveler issues. We service all brands and types of dock levelers.

Safety System Malfunctions

UL 325 requires monitored safety devices. When photocells fail, become misaligned, or lose communication with the control board, the door won’t operate (by design—this is the failsafe feature). We diagnose whether the issue is sensor failure, alignment, wiring, or control board communication.
Rolling Steel Curtain Damage

Bent or damaged slats, worn endlocks, and bottom bar damage are common on rolling steel doors. We can often replace individual slats or sections rather than the entire curtain, saving significant cost.

Weather Seal Deterioration

Calgary’s extreme temperatures (-30°C to +30°C) destroy standard weather seals. Damaged seals allow cold air, moisture, and pests into your facility. We install commercial-grade bottom seals (4″–6″ heights) and perimeter seals using low-temperature vinyl or EPDM rubber that stays flexible in Calgary winters.

Our Commercial Repair Process

Here’s what to expect when you contact Calgary Garage Door Fix for commercial service:

1. Initial Contact & Assessment
Call (403) 990-9536 or (587) 200 3200. Describe the problem, door type, and urgency level. For emergencies, we dispatch immediately. For non-urgent issues, we’ll schedule at your convenience—including after-hours to minimize business disruption.

2. Technician Dispatch
Our commercial service vehicles are stocked with common parts: springs, cables, rollers, hinges, operators, and dock leveler components. Many repairs are completed on the first visit. A minimum of $225+GST will be charged as a commercial service call.

3. On-Site Diagnosis
The technician inspects the entire system—not just the reported problem. Commercial doors often have multiple issues that, if left unaddressed, cause repeat failures.

4. Quote & Approval
We provide a detailed quote before beginning work. For property managers and facility directors, we can provide documentation for your records and approval processes.

5. Repair Completion
Most repairs are completed same-day. For parts that must be ordered, we’ll secure your door and schedule follow-up installation.

6. Testing & Documentation
We test the door through multiple cycles, verify safety systems, and provide documentation of work performed. For maintenance contracts, we log all service in your facility’s maintenance records.

Preventive Maintenance Programs

The most cost-effective approach to commercial door management is preventing failures before they happen. Our preventive maintenance programs include:

  • Scheduled inspections — Quarterly, semi-annual, or annual depending on door usage
  • Lubrication — All moving parts (chains, bearings, hinges, rollers) properly lubricated
  • Hardware inspection — Bolts, brackets, hinges, and fasteners checked and tightened
  • Spring tension verification — Ensuring proper door balance
  • Safety system testing — Photocells, safety edges, and auto-reverse verified for UL 325 compliance
  • Track and roller inspection — Wear patterns identified before failure
  • Weather seal assessment — Seals checked for deterioration
  • Operator inspection — Motor, drive system, brakes, limits, and controls tested
  • Fire door testing — Annual drop tests and documentation per NFPA 80
  • Documentation — Detailed reports for your maintenance records

Maintenance contract clients receive priority emergency service—when you have an emergency, you go to the front of the line.

Why Calgary Businesses Choose Us

  • 24/7 Emergency Response — Commercial doors fail at inconvenient times. We’re available around the clock.
  • Same-Day Service — Most repairs completed on the first visit with parts in stock.
  • 2,450+ Five-Star Reviews — Calgary’s highest-rated garage door company.
  • Experienced Commercial Technicians — Trained on all commercial door types, operators, and safety systems.
  • All Brands Serviced — We repair doors and operators from every manufacturer.
  • Transparent Pricing — Detailed quotes before work begins. No hidden fees.
  • Locally Owned — Family-run Calgary business since 2019, serving over 32,000 customers.
  • BBB Accredited — Verified business practices and customer satisfaction.

Commercial Door Brands We Service

Door Manufacturers: Overhead Door, Amarr, C.H.I., Wayne Dalton, Clopay, Raynor, Cornell, Janus International, DBCI, Steel-Craft, Haas Door, Hormann, Rytec, Albany, Richards-Wilcox

Operator Manufacturers: LiftMaster/Chamberlain, Genie/Overhead Door, Micanan/Nice, Manaras, Linear, Hormann, PowerMaster, Lynx Industries, FAAC, Doorking

Dock Equipment: Rite-Hite, Kelley, Blue Giant, Pentalift, Serco, McGuire, Nordock, Pioneer

Frequently Asked Questions — Commercial Garage Door Repair

How much does commercial garage door repair cost in Calgary?

Commercial door repair costs vary based on door type, size, problem severity, and parts required. Simple repairs like sensor alignment or limit adjustments typically cost $250–$350. Spring replacement on commercial doors ranges from $800–$1,500+ depending on door size and spring cycle rating. Operator repairs range from $350 for minor issues to $1,500+ for motor or circuit board replacement. We provide detailed quotes before beginning any work. Minimum service call: $225+GST.

Do you offer 24/7 emergency commercial door repair?

Yes. We provide 24/7 emergency service for commercial and industrial doors across Calgary and surrounding areas. When your business is affected by a door failure, call (403) 990-9536 and we'll dispatch a technician immediately—nights, weekends, and holidays.

How fast can you respond to a commercial door emergency?

For commercial emergencies in Calgary, we typically respond within 60–90 minutes. Response times may vary based on current call volume and location. Maintenance contract clients receive priority dispatch.

What's the difference between commercial and residential garage door operators?

Commercial operators are built for heavier doors (400–2,200 lbs vs. 150–400 lbs residential) and higher cycle counts (15–60+ cycles/hour vs. 3–5 residential). They feature industrial motors (1/2–2 HP, available in 115V–575V single or three-phase), heavy-duty drive systems (#41 or #65 roller chain), solenoid-actuated brakes, and UL 325 monitored safety circuits. Residential openers aren't rated for commercial duty and will fail prematurely if used on commercial doors.

Do you service high-speed doors?

Yes. We service high-speed and high-performance doors used in cold storage, food processing, pharmaceutical facilities, and high-traffic loading docks. These specialized doors require technicians familiar with their unique components and controls.

What is UL 325 compliance?

UL 325 is the safety standard for garage door operators requiring monitored entrapment protection devices. On commercial operators, safety devices like photocells and sensing edges must be "monitored"—the control board continuously verifies they're functioning. If a safety device fails or is disconnected, the door won't operate until the issue is resolved. This failsafe design prevents door operation when safety systems are compromised.

Can you service fire-rated overhead doors?

Yes. We service UL-rated fire doors with Class A, B, and C ratings providing 45-minute, 90-minute, and 3-hour fire protection. Services include NFPA 80 compliant annual inspections, drop testing, fusible link replacement (165°F rated), viscous governor service, and smoke seal installation. We provide documentation for your fire safety records and compliance requirements.

What brands of commercial operators do you repair?

We repair commercial operators from all major manufacturers including LiftMaster/Chamberlain (Logic 5, MAXUM series), Micanan/Nice (Smart 5.0), Manaras, Linear, Genie/Overhead Door, Hormann, Lynx Industries, and others. We stock common replacement parts including circuit boards, capacitors, contactors, brake components, and limit switches.

Do you repair rolling steel doors?

Yes. We repair all rolling steel door components including curtain slats (20-gauge or 22-gauge, 2" or 3" profiles), endlocks, bottom bars, barrel assemblies, guide tracks, springs, and operators. We can often replace individual damaged slats rather than the entire curtain. Rolling steel doors typically span up to 14' wide × 14' tall with wind load ratings from 20 PSF to 31 PSF.

How often should commercial garage doors be serviced?

Commercial doors should be professionally serviced at least annually, or more frequently based on cycle count. High-traffic doors (30+ cycles per day) benefit from quarterly maintenance. Fire doors require annual inspection and drop testing per NFPA 80. Regular maintenance extends equipment life, prevents unexpected failures, and maintains safety compliance.

Can you repair dock levelers?

Yes. We service mechanical, hydraulic, and air-powered dock levelers from Rite-Hite, Kelley, Blue Giant, Pentalift, and other manufacturers. Common repairs include hydraulic system leaks, lip hinge failures, hold-down malfunctions, deck damage, and safety device issues. We also service dock bumpers, seals, and shelters.

What should I do if my commercial door is stuck open?

If your commercial door is stuck open and your facility is unsecured, call (403) 990-9536 immediately for emergency service. Do not attempt to force the door—this can cause additional damage or injury. If security is a concern, have staff monitor the opening until our technician arrives. For doors stuck due to broken springs, the door will be extremely heavy and dangerous to move manually.

Commercial Service Areas

We provide commercial garage door repair throughout Calgary’s business and industrial districts:

Calgary Industrial Zones:

  • Foothills Industrial Park
  • Highfield Industrial
  • Manchester Industrial
  • Alyth/Bonnybrook Industrial
  • Franklin Industrial
  • Starfield Industrial
  • Eastfield Industrial
  • Great Plains Industrial
  • Meridian Industrial
  • Deerfoot Business Centre

Surrounding Areas:

  • Airdrie — CrossIron Mills area, industrial parks
  • Cochrane — Business and commercial districts
  • Chestermere — Commercial areas
  • Okotoks — Business parks

Get Your Commercial Door Fixed Now

Don’t let a broken door stop your business. Calgary Garage Door Fix provides fast, professional commercial garage door repair throughout Calgary.

Same-Day Service | 24/7 Emergency Response | All Commercial Door Types

Call (403) 990-9536 or (587) 200-3200

Last Updated 2025-12-12